REDEFINING SERVICE AND SUPPORT
Your business is in real time, now your service and support can be too. PrinterEvolution’s modern service and support model is highlighted by:
- Every PrinterEvolution Evo33 printer comes with an Apple iPad loaded with an “intelligent” service package. Stream issues directly to us via the camera on the iPad. Our technicians can then remotely diagnose and help your staff solve issues – saving you time and expense.
- Our service package also includes a customized login for your staff to use for training, troubleshooting and diagnostic photos and videos. It will push preventative maintenance queues and it will continue to grow with PrinterEvolution user experiences.